Frequently Asked Questions
This category contains the FAQ for all piSignage products
How-to
- Exporting playlists and assets via USB for players which does not have network connectivity
- Player image customization
- Enabling watchdog in pi player
- Kiosk mode - swap the X and Y axes of the Mouse
- Disable mouse and keyboard inputs for player from server
- How to renew subscriptions for players
Troubleshooting
- Gapless video play does not work
- New version of socket.io is not working with open-source server address
- Player crash or staying in welcome screen with 2.2.x image
- High temperature icon appears on screen
- 2.2.0 upgrade failing
- Issue with 2.1.0 image
Content
- Player specific content in links, ticker and text message
- How to design a custom template
- What type of content do not play in side/bottom zones
- Buffering for audio and video streams
- How to display webpages and dashboards that require login
- Audio possibilities - background music, audio playlists & more
Server
- What is the recommended hardware for running piSignage server (open-source or white label)
- How to register a player at pisignage.com
- Language support
- Individual Player settings available in server UI
- Is there any limit on the number of groups I can create
- White label server or partner server
Player
- Change server in PiSignage Android 2.0
- AutoLaunch PiSignage on boot in Android
- View and Set an Audio Output Interface
- On 4K resolution and 4K video support on Raspberry Pi 4
- For webpage links add onscreen keyboard (for kiosk kind of apps)
- Disabling piPlayer wifi access point from shell
License
- Is player license needed by all types of players
- Player subscription and credits
- How to purchase licenses and subscription
- This player is powered by pisignage.com
- Free (trial) version - are there any limitations
- Player licenses for local servers
Settings
- Installation Settings
- Group Settings
- Support for PAL/NTSC analog RCA Video
- Audio output on 3.5mm port
- Playlists and Layout Settings
- Playlist types
Connectivity
- Secure communication (https) between player & server
- How to change player settings for network and server
- How to connect to open wifi or hidden wifi network
- How to connect Pi 3 to wireless network
- How to troubleshoot network connectivity
- How to set proxy parameter along with port number